Shipping policy
Delivery Information
We hope you loved shopping with us The Cushion Queen. Here is our delivery information to help make sure we meet your expectations. Please email us at sales@thecushionqueen.co.uk if you require any more information.
Delivery Chargers
Delivery is the charge for internet order processing, item selection, packaging, transport, and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.
We dispatch most orders the same day, though please allow up to 3 days, particularly at busy times. If you have any urgent requirements please email to ask.
We offer a choice of Tracked 24 or 48 with Royal mail. These times are not guaranteed by Royal mail but most 24 are next day and 48 are 2 days.
Once your order has been dispatched you the customer will receive an email stating your delivery details and tracking information.